Frequently Asked Questions
Everything you need to know about leak-proof apparel and your order.
How do I care for my Modibodi garments?
To maintain the effectiveness of the leak-proof technology, rinse your garments in cold water until the water runs clear, then cold machine wash on a gentle cycle. Avoid fabric softeners and bleach, and always hang to dry.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery within 1-2 business days.
What is your returns policy?
We offer a 60-day risk-free trial for first-time customers on one worn garment. For all other items, they must be returned in their original packaging, unworn, and with hygiene seals intact within 30 days of purchase.
Which absorbency level should I choose?
We offer a range of absorbencies from Moisture Wicking for sweat to Maxi-24hrs for heavy flow. We recommend checking our detailed Absorbency Guide on the product pages to find the perfect fit for your needs.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. Buy now, pay later options are also available.
Are Modibodi products sustainable?
Yes, sustainability is at our core. Our products are designed to replace disposable pads and tampons, significantly reducing landfill waste. We use high-quality materials like Bamboo and Merino Wool to ensure longevity and performance.